FURNACE
• Buying New
• Service Information
• Furnace Inspection

 

 

FURNACE SERVICE INFORMATION

We give our customers a one year parts and labor warranty on all repairs.

BEFORE YOU CALL A SERVICE COMPANY CHECK THE ITEMS BELOW
YOU MAY NOT NEED A SERVICE CALL

1. Check the warranty on your furnace. Some manufacturers have a 2 year or a 5 year warranty on parts for some equipment. If you do not have warranty information we can check with the manufacturer to see what the warranty is. Most furnace heat exchangers have a 10 or 20 year parts warranty.

2. Check to see that the thermostat is set correctly. Make sure the system switch is on heat and the thermostat temperature is set correctly. If you have a programmable thermostat the batteries may be dead.

3. If you have air conditioning, turn the fan switch on the thermostat from the auto to the on position. The blower or fan for the furnace should come on and air should come out of the registers. If this does not happen check the circuit breaker or fuse in the electric panel, check the on/off switch on the side of the furnace to make sure that it is on, and check the blower door to make sure that it is installed correctly. (See number 4 below).

4. Make sure that the blower door is firmly in place. On most furnaces there is a door switch that will not let the furnace come on unless the door is on the furnace properly. This is particularly important if you have removed the blower door to change the filter.

The blower door switch is the white switch to the right side.

5. If you have an old furnace with a pilot and thermocouple, check to see that the pilot is lit. If the pilot is not lit follow the instructions for lighting the pilot on the furnace. If you release the knob and the pilot goes out it is likely that the thermocouple is bad.

6. Make sure that the furnace filter is clean. Replace or clean the filter. If you have questions call us at (630) 830-9970